Shipping policy
PROCESSING TIME
All orders are processed within 1-2 business days unless noted on the home page announcement banner. Orders are not shipped weekends or holidays.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges are free for US Domestic Orders (USPS Ground Advantage or similar).
Estimated delivery time: 2-5 business days. Delivery transit times are per the current USPS transit times found at USPS.gov. All transit times are estimate only and cannot be guaranteed by Scenic Route Shop. Shipping fees are not refundable due to shipping delays.
Local pick up, overnight, and expedited delivery is not available.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
Scenic Route Shop ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a shipment confirmation email when your shipping label has been created containing your tracking number(s). Please allow 48 hours for the tracking information to become available. Scenic Route Shop does not have any additional information or tracking codes outside of what is shown on the tracking number provided to you.
Your order cannot be cancelled or modified after you receive your order tracking number.
DELIVERY ERRORS
You are responsible for providing a correct address that is capable of receiving a delivery of a rigid flat envelope (up to 13x18 inches) or mailing tube (up to 26 inches). Scenic Route Shop is not responsible for delivery issues if the address provided with your order contains errors, is incorrect, or cannot receive the delivery. You will be required to cover all costs for replacement or reshipment to a different address.
DAMAGED ORDERS
If you received your order damaged due to shipping, please contact Scenic Route Shop within 7 days of delivery. Photos of the damage including the products AND the shipping packaging are required to proceed with a resolution. No refund or replacement will be considered without documentation of the damage. Please save all shipping packaging materials and damaged goods until a complete resolution has been reached.
CONTACT
If you have any questions about this Shipping Policy, You can contact Scenic Route Shop by sending an email:
Kelsey@ScenicRouteShop.com.
